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Career Opportunities

Title Fundraising & Volunteer Support Coordinator
Categories Career Opportunities
Salary DOE
Location Atlanta, GA
Job Information

The Coordinator is a fund-raising professional responsible for staffing one or more of the divisions within the campaign. This includes working with the Directors, Boards, and volunteers to plan and carry out campaign strategies and meet campaign goals and objectives.

Reports directly to the Director of Development. This position is responsible for the day to day coordination of volunteers and may include the supervision of support staff positions.



  • Assists in developing and implementing the overall campaign plan.
  • Prepares analyses on assigned division and prepares and implements plans for cultivation and solicitation.
  • Implements a tracking/monitoring system for assigned division(s); regularly updates account information and prepares ongoing evaluations.
  • In conjunction with campaign volunteers, is responsible for preparing and implementing division campaign plans and strategies in accordance with the Campaign objectives, plan and timetable.
  • Conducts or reviews research on prospective donors; develops and recommends approach strategy including setting dollar and/or participation goals.
  • Works closely with accounts and volunteers to develop plans, set goals, monitor activities, identify problems, and prepare action plans to resolve problems; prepares regular progress reports and overall evaluations.

Volunteer Support

  • Provides fund-raising support to senior volunteers throughout the campaign by attending calls.
  • Provides information, fund-raising expertise, and advice on planning and coordination of campaigns to Campaign Chairs, committees and canvassers to assist them in the management of their campaigns.
  • Provides training/information to volunteers as required.
  • assists with volunteer recruitment, orientation and evaluation.
  • Performs other duties related to the qualifications and requirements of the job.


Makes decisions requiring judgment in organizing and analyzing data, in communicating with volunteers and donors and  in developing recommendations, proposals and approaches affecting donor cultivation solicitation and recognition.


Inappropriate procedures, incorrect information, lack of foresight or confidentiality could lead to the alienation of donors, embarrassment to the organization and it’s senior officials and volunteers and the possible loss of credibility.


  • University graduation in an applicable discipline with at least three to five years related experience or an equivalent combination of education, training and experience.
  • Minimum of three years direct fund-raising experience. Supervisory experience and experience working with volunteers at various levels throughout the community are essential.
  • Ability to independently apply a broad knowledge of fund-raising practices and principles.
  • Excellent analytical, organizational and time management skills.
  • Ability to coordinate and direct the work of others.
  • Ability to exercise a high level of tact and discretion in both internal and external interactions. Ability to motivate and lead a team and work as a team member. Ability to create and maintain good working relationships with a variety of internal and external constituents.
  • Excellent written, verbal and interpersonal communication skills.
  • Familiarity with the Microsoft Office programs preferred.
  • The incumbent must provide their own vehicle and possess a valid driver’s license.
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Title Telemarketing Coordinator
Categories Career Opportunities
Salary DOE
Location Atlanta, GA
Job Information

Accountable to:

Director of Telemarketing

Primary Objective of Position:

Provide oversight and expertise to the telefund operation which will help to increase the level of individual support to the annual fund. Special emphasis placed on working with the Director of Telemarketing to recruit, hire, train, and supervise student callers.  Caller shifts are Sunday through Thursday, 5:30 – 9:00 p.m., so evening work is required of this full time position.

Major Areas of Responsibility:

1. Direct the recruiting, hiring, training, supervision, and evaluation of student callers and supervisors who work on an automated telemarketing system. (75%)

  • Manage the day-to-day activities of the students and evaluate their performance
  • Monitor caller activity, provide feedback and training to ensure successful caller performance
  • Coordinate nightly meetings, as well as recruiting and recognition events
  • Create and update scripting
  • Plan team-building activities and ongoing training programs
  • Develop and supervise ongoing promotions or motivational activities to increase productivity
  1. Work with collegiate representatives to secure guest speakers and current calling information. (10%)

    3. Respond to alumni/donor inquiries and complaints concerning the telefund program. (5%)

    4. Assist with the development of strategies to increase overall gift revenue and alumni participation rates.

    Work with the department management to develop and implement telemarketing budget. (10%)

    Essential  Qualifications:

    Bachelors degree. Minimum of two years of telemarketing or training and development experience.  Demonstrated PC software skills in word, spreadsheets, email, internet, and database familiarity.

    Preferred Qualifications and Selection Criteria:

    Annual fund experience in a college/university setting. Working knowledge of the principles of an annual fund and experience with direct mail and telephone solicitation. Strong written and verbal communication skills. Computer skills, particularly as they pertain to an automated telemarketing system. Supervisory experience, including performance evaluation, motivation, compensation, and administration. Demonstrated respect for others, support for department and organizational goals. Excellent written communications skills, using good grammatical style and form, and attention to accuracy. Excellent time management skills; use of effective tracking methods to complete work and projects in time required.

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Title Senior Manager Online
Categories Career Opportunities
Salary DOE
Location Atlanta, GA
Job Information


The senior manager online presence will be responsible for keeping content and format at the leading edge of the field.

To accomplish this, the senior manager will keep up to date on developments in the field and on innovations in the world of information Web sites.

The senior manager will develop and maintain substantial relationships with experts and organizations in the field in order to offer new content and features.

The senior manager will create and manage an editorial calendar to coordinate the regular addition (daily, if possible) of new material as well as monthly features.

The senior manager will take the lead in our efforts to raise funds from foundations, corporations, and government agencies to sustain online presence. The senior manager will work in collaboration with an editorial associate, Web team, and promotions team.

The senior manager will manage consultants who provide content for the site, manage the small Web staff who keep the site running, undertake our promotional efforts, and coordinate with the business manager to continue the growth of our online store.


  • Manage the daily operations and future growth of the Web site, including content development, outreach, and technical support, and
  • Ensure that user inquiries are handled efficiently
  • Oversee writing and distribution of news headlines and monthly e-newsletter and manage forums
  • Acquire content from regular contributors and other content providers, clear rights, and post to site
  • Oversee promotion and seek promotion from other sites
  • Supervise staff and freelancers to ensure that content, promotion, design, marketing, and Web programming work are carefully coordinated
  • Work closely with staff to take advantage of joint content, marketing, sales, and promotional opportunities
  • Collaborate closely with the business manager to support existing revenue-generating activities (online store,  sponsorships) and develop new ones
  • Ensure that the site is fully accessible and complies with the latest standards of accessibility
  • Manage the online presence budget
  • Give presentations about the online presence at national conferences
  • Play a major role in continuing fundraising efforts on behalf of the online presence, to include meeting with government, foundation, and corporation officials; drafting fundraising proposals; and coordinating with the fundraising department. Cultivate relationships with potential funding sources.
  • Perform other duties as assigned.


  • Bachelor’s degree or equivalent.
  • Five or more years work experience preferable.
  • Superior writing skills; writing that is clear, compelling and well organized, generally free from errors in grammar, punctuation, and spelling.
  • Excellent oral communication and listening skills.
  • Excellent organizational skills and attention to detail.
  • Demonstrated ability to work effectively, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
  • Experience in publications, Web site development, and/or project management desirable.
  • Knowledge of the research, teaching methods, and social issues affecting children with learning disabilities and those who teach and care for them desirable.
  • Experience in fundraising and grant writing preferred.
  • Experience managing creative and technical staff.
  • Strong presentation skills.
  • Strong editorial skills.
  • Strong sense of layout and design desirable.
  • Ability to exercise independent judgment and discretion in performing duties.
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